Privacy Policy
Last updated: 20/03/2026
Shipease SAS (hereinafter "Shipease", "we", "our") is committed to protecting the privacy and personal data of its users. This privacy policy explains how we collect, use, share, and protect your information in accordance with the General Data Protection Regulation (GDPR).
Identification data
- Last name, first name
- Email address
- Phone number
- Postal address
Browsing data
- IP address
- Browser type
- Pages visited
- Visit duration
Shipping data
- Information about packages and vehicles
- Departure and arrival addresses
- Shipping documents
Your data is used to:
- Process and manage your shipments
- Contact you regarding your requests
- Improve our services
- Send you marketing communications (with your consent)
- Comply with our legal obligations
- Prevent fraud and ensure security
We share your data only with:
- Maritime carriers : for shipment execution
- Service providers : hosting, payment, analytics
- Competent authorities : in case of legal obligation
We never sell your personal data to third parties.
Under the GDPR, you have the following rights:
- Right of access : obtain a copy of your data
- Right to rectification : correct inaccurate data
- Right to erasure : request deletion of your data
- Right to object : object to the processing of your data
- Right to portability : receive your data in a structured format
- Right to restriction : restrict the processing of your data
To exercise these rights, contact us at: rgpd@shipease.fr
Your data is retained for the duration necessary for the purposes for which it was collected, and in accordance with legal obligations:
- Customer data: 5 years after last activity
- Billing data: 10 years (accounting obligations)
- Browsing data: 13 months maximum
We implement appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, disclosure, alteration, or destruction, including:
- SSL/TLS encryption
- Secure authentication
- Regular backups
- Strict access control
Our site uses cookies. For more information, see our Cookie Policy.
We reserve the right to modify this privacy policy at any time. Changes take effect upon publication on this page. We encourage you to check this page regularly.
For any questions regarding this privacy policy or your personal data:
Email: rgpd@shipease.fr
Address: 205 Boulevard Vincent Auriol, 75013 Paris
DPO: dpo@shipease.fr